Customer Service Representative

SUMMARY: Responsible for providing customer service to patients, visitors and employees.

Minimum Qualifications:

1. Answer questions from patients, insurance companies and clerical staff.
2. Identify and resolve patient billing complaints.
3. Post payments to patient accounts.
4. Follow and report status of delinquent accounts.
5. Perform various collection actions including contacting patients by phone.
6. Participate in educational activities and attend monthly staff meetings.
7. Conducts self in accordance with North Sunflower Medical Center’s employee manual.
8. Maintain strictest confidentiality and adhere to all HIPAA guidelines and regulations.

Great Benefits Include:

• Blue Cross Blue Shield
• State Retirement
• Vacation
• Holidays
• Sick Time
• Dental
• Vision
• Short and Long Term Disability
• Discount Employee Pharmacy Program at our Pharmacy
• Clinic Visits at no cost to full-time employees

If you feel you want a challenge with excellent benefits,
please complete an application using the link below:

Application For Employment

This institution is an equal opportunity employer and provider.

Date Posted: 05/09/25